How do I change my phone number on Marco Polo?

Marco Polo ®️accounts are tied to individual phone numbers.  
Changing the phone number linked to your account will  transfer your old account (contacts, groups, and Polo archives) to your new phone number.
We have two different ways that you can update your phone number!
The first option is if you still have access to your old number. Follow these steps:

1. From your old account, tap on the Settings icon at the bottom of your home screen

2. Tap Account

3. Go to Change Number

4. Tap Next

5. Enter your old phone number, then input the new phone number you'd like linked to your account

6. When prompted, enter the verification code sent to your new phone number.


If you have already created an account for your new phone number, you will need to delete it first. Only then will you be able to transfer your old account over to your new number.

The second option to change your number is to change it by email. This is the perfect option if you no longer have access to your previous phone number. 

One thing to note is that you'll need to be able to access/sign in to your email that's tied to your old account in order for this process to work.

I would also like to note that this process is NOT a merge of accounts. If you already signed into the Marco Polo app with your NEW phone number, you'll need to delete this newer account before you can proceed with changing your phone number on your account.