How do I change my Phone number on Marco Polo?
Marco Polo™ accounts are tied to individual phone numbers.
So, changing the phone number linked to your account will
transfer your old account (contacts, groups, and Polo archives) to your new phone number.
This
Change Number Feature, is only an option if you still have your old account installed on a device.(ie: iPad, second cellular device, ect.)
Why? Because in order to edit the number tied to your old account (using this method), you must still be logged-in to your original account.
Follow these steps to change the phone number linked to your account.
Step 1:
Go to "Settings" in your old account.
Step 2:
Go to "Change Number."
Step 3:
Tap "Next."
Step 4:
Enter the "old phone number" listed on your account.
And
Enter the "new phone number" you'd like linked to your account.
Step 5:
When prompted, enter the verification code sent to your new phone number.
If you have already created an account for your new phone number, you will need to delete it first. Then you can transfer you old account to your new phone number.
Why
? Because two accounts can not be tied to the same phone number.
Any other questions? Please let us know at contact@getjoya.com and we'd be happy to help!