I'm having trouble with sound

For iOS users:

We added a secret menu with options that help your device use a different microphone.
If others can't hear you, or there's static in your Polos, try these steps:
1. Tap the  Settings icon on the bottom of the home screen
2. Select Help & About Us
3. Press and hold the version number on the bottom until  Advanced Settings appears
4. Tap on the  Bottom Mic and try recording again
For Android users:
If you're not hearing any sound when watching or recording a Polo, please try restarting your device.

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