I'm having trouble with sound
For iOS users:
We added a secret menu with options that help your device use a different microphone.
If others can't hear you, or there's static in your Polos, try these steps:
1. Tap the
Settings icon on the bottom of the home screen
2. Select
Help
& About Us
3. Press and hold the
version number on the bottom until
Advanced
Settings appears
4. Tap on the
Bottom Mic and try recording again
For Android users:
If you're not hearing any sound when watching or recording a Polo, please try restarting your device.