I'm having trouble with sound
For iOS users:
We added a secret menu with options that help your device use a different microphone.
If others can't hear you, or there's static in your Polos, try these steps:
1. Tap the Settings icon on the bottom of the home screen
2. Select Help & About Us
3. Press and hold the version number on the bottom until Advanced Settings appears4. Tap on the Bottom Mic and try recording again
For Android users:
If you're not hearing any sound when watching or recording a Polo, please try restarting your device.