I received a notification from someone I don't know
The names displayed on your chat tiles are pulled from your device's address book.
Sometimes the name you have in your device’s address book is different than the name a user signed up with.
Check your address book and see if it's someone you're already connected with.
If you don't see this person in your device's address book, please reach out to us at firstname.lastname@example.org so we can troubleshoot!