How to create a group chat

If you want to reach multiple people at once, create a group! Groups can include family, friends, colleagues, students, members of your community; you name it. You can create an unlimited number of groups, and each group can have up to 200 people. 

Create a group👇 

1. On your Marco Polo® home screen, tap the Contacts icon or the + icon. 

2. Select Create Group or New Group. 

3. If you've enabled your device's contact list, you’ll see your contacts listed here, or you can type the phone number of the person or people you’d like to add. 

4. Tap Done (Android) or Create (iOS).


  • You can create a group without adding anyone to it – we call this a “just me” group. This will allow you to customize your group settings and record a welcome message before adding members. To create a “just me” group, follow steps 1-2 above, then skip to step 4. You can then add other members whenever you’re ready. 
  • To record a welcome message that new members will see as soon as they join the group, tap Group Settings and then tap Record Welcome Message.

Customize your group👇

You can edit your group name, change the chat tile image, and adjust other group settings on the Group Info tab. 

  1. Open your group. 
  2. Tap the group name at the top of the screen. 
  3. To change the group name, tap the name, enter a new name, and then tap OK.
  4. To change the chat tile, tap Edit on the current chat tile, and then take a photo, choose from your Camera Roll, or pick a fun GIF to represent your group.

    When you change the chat tile, your group will be notified.  

💡PRO TIP: You can restrict your group to prevent other members from editing the group name or chat tile or adding/removing members. Tap Group Settings, and then toggle on Restrict Group.

Invite people to your group👇 

You can invite people to your group via your contact list or by sharing a unique link customized with your group name at the end. 

To invite someone from your contact list or by using their phone number: 

  1. Open your group. 
  2. Tap the group name at the top of the screen. 
  3. To invite an existing contact from your device’s contact list, tap Add People, and then either select the person or people you want to add or type a phone number in the Add Members field. 
  4. Tap Done.

To invite someone to your group using a unique group link: 

  1. Open your group. 
  2. Tap the group name at the top of the screen.
  3. Tap Invite via Group Link
  4. Tap Share Link. 
  5. Choose one of the available options to share your group invite link. 

💡  PRO TIPS:  

  • You can copy the group link and paste it wherever you’d like, for example, in a text message or email. On the Group Link tab, tap Copy Link.
  • You can disable the invite link for your group so that no one else can use it to join your group. On the Group Link tab, tap Revoke Link.
  • When new people join the group, they’ll be able to see all previous Polos.