How do I unblock someone?


1. On your home screen, tap the magnifying glass or Contacts icon.

2. Type the person’s name or scroll to search, then select their chat tile.

3. Tap Record, then select Unblock.


Note: This will not begin recording a Polo, it’ll only unblock the selected user. To start recording a Polo, tap Record again. 

If you are having any difficulty during this process, feel free to reach out! We are here to help 😊